Terms and conditions
Welcome to Stonefellow's. By accessing or using our services, including dine-in, pick-up, and online ordering with delivery, you agree to be bound by these terms and conditions. Please read them carefully.
1. Services Offered
1.1 Dine-In Service: We offer a dine-in service where customers can enjoy our pizza and a selection of beers on-site.
1.2 Pick-Up Service: Customers can place orders online or by phone and pick them up at our location.
1.3 Online Ordering and Delivery Service: Customers can place orders through our website for delivery to their specified address.
2. Ordering and Payment
2.1 Placing Orders: Orders can be placed online, by phone, or in person. Please ensure that all information provided is accurate and complete.
2.2 Payment: We accept various payment methods, including credit/debit cards and cash for dine-in and pick-up. For online orders, payment must be made at the time of ordering.
2.3 Order Confirmation: Once an order is placed, you will receive an order confirmation via email or SMS.
3. Privacy Policy
3.1 Data Collection: We collect personal information necessary to process and manage your orders, including name, email address, phone number, delivery address, and payment information.
3.2 Use of Data: Your data is used solely to provide account notifications and order updates. We do not sell, trade, or transfer your personal information to outside parties, except as necessary to fulfill your order.
3.3 Data Access and Management: You have the right to request and download the personal data we have stored in our system. To access, update, or delete your personal information, please contact us at [Contact Information].
4. Alcohol Service
4.1 Legal Drinking Age: Alcoholic beverages are available for dine-in service only. Customers must be of legal drinking age (21 years or older) to purchase and consume alcohol on our premises. Proof of age may be required.
5. Delivery Policy
5.1 Delivery Area: We deliver within a specific radius from our location. Please check our website for the delivery area details.
5.2 Delivery Time: Delivery times may vary based on demand and distance. We strive to deliver your order as promptly as possible.
5.3 Delivery Charges: Delivery charges may apply and will be clearly stated during the ordering process.
6. Cancellation and Refunds
6.1 Order Cancellation: Orders may be canceled within a certain timeframe. Please contact us immediately if you need to cancel your order.
6.2 Refund Policy: Refunds are issued on a case-by-case basis. Please contact us if you have any issues with your order.
7. Changes to These Terms
We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on our website. You are advised to review these terms periodically for any changes.
8. Contact Us
If you have any questions about these terms and conditions, please contact us at:
- Stonefellow's
- 11248 N. 11th St.
- stonefellow74@gmail.com
- (480)269-7433
Thank you for choosing Stonefellow's. We look forward to serving you.